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What happens if my claim is accepted?

Current legislation determines the insurer must make a decision on an application within 20 business days of the application being lodged.

Once the insurer has assessed an application they will make a decision whether to accept or reject the application.

If your application is accepted you will be notified by the relevant insurer ie WorkCover or the self-insurer.

For the duration of your work-related injury or illness you must provide up to date Workers’ Compensation Regulator medical certificates to your employer and to WorkCover (or self-insurer).